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Phone overheating

First Poster

My galaxy a3 2016 keeps telling me the phone temperature is to high, i took it to the samsung shop where i was told its because it has a crack in rear camera glass could this be true??

2 REPLIES 2
Superuser I
Superuser I
Hi,

It may not be the actual crack in the camera lens but that of the possible damage caused inside the phone from I assume was a drop of the phone.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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Voyager

Hi @Kelly29. Can you tell me a little more about this please? Did you have an engineer's inspection? Did they confirm that your issue was related to the physical damage on the phone? Which Samsung shop did you visit? 

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