A5/A7 2017 were released with an outdated 6.0.1 marshmallow while other phones released at the same time were running nougat.
Samsung claims that it gives A series phones 2 major updates but this was not technically 2 major updates because they were released with an outdated os version an unfair update policy for the A5/A7 2017 users,we consider this cheating!
Phones that were released in the same time as A5/A7 2017 but they were running nougat
LG K10 (2017),LG K8 2017,Huawei P8 Lite (2017),Nokia 6,Honor 8 Lite,LG Aristo,Huawei Mate 9 Pro,OnePlus 3T, HTC U Ultra,Asus Zenfone 3s Max,ZTE Blade V8.
Im sorry but this has to be said, the amount of times I see people on this forum complaining that their device doesn't have the latest software is incredible. and why people insist that their device should run on the latest most powerful OS makes no sense to me. You may not be aware but the devices that you have mentioned the A5 and the A7 are not exactly the flagship devices running on the top specs. the A5 has a RAM 3GB, and the A7 wasn't even released in the UK.
Yes Samsung could release an update for these devices, but would it be whats best for the phone?. No it wouldn't, as the device doesn't even have the CPU power to run those updates. it would cause the device to slow down and it would put a strain on the CPU and the battery.
If the 2017 A devices were not powerful enough then it would make sense for them not to receive android pie and I agree with you on that. The point is that that is false - the J 2017 devices which were sold at the same time at the a 2017 phones, and cost half as much are recieving it. They also have much less processing power and can still run android pie smoothly (even the J3 which is half as powerful as the A3 and has 1.5 GB ram). Also, many people do care about updates and think that they should get what they pay for.
I agree with the part that A LOT of people are complaining that their device doesn't have the latest software but!
You maybe unaware but samsung (Yes that compeny that you hate for not updating your A5/7 2017) rolled an ANDROID 9 (Pie) with One UI In South korea. (If you did not know samsung is based in South Korea) And that begs the Q. Why samsung did not rolled this update to all contrys and rogions??
Now to be honest I don't have answer you are looking for... But I do have wgat you are looking for (what you have wanted for months! Thanks to some poeple at XDA we have and unoficial (the only meaning os that it's not made by samsung) update for Samsung Galaxy A5/7 2017 with ANDROID PIE AND ONE UI!! It came out and its amazing. The devs took the korean version and just simply translated it! I don't have a link cuz im lazy af but just sherch in Google; Samsung Galaxy A5 2017 andriod pie one ui rom and you will find it. Be ware! For this update/Rom to be installed you will need to get a coustume recovery and the unlock your boot loader. And you will have a rest your phone. So back it up before. The rom runs perfectly fine. Battery life is great and proformence is great! And only down side is that it will take time and its not eszy like hitting on the update botton in your settings, it will void your warrenty if you even have one. You dont have to worry about missing security updates because samsung made it very clear that theres not going to be anoter update. I really hope that you will stop complaining and stop this discousion. Plz for the love of god!! And if you have a complain the make to samsung it will only be why did you rolled the update only in suoth korea. And even that is stupid because you need to be greatfull for them doing this update. If they didnt rolled this update in south korea XDA Developers woun't be able to make this update availabe for eveyone!
SO OMG THANK YOU SO MUCH XDA DEVS YOU ARE ANGELS!
Ahaha ok you can find all the excuses you want but i'm Sorry we aren't all completely *****s and you must take It on mind because the figure out of Samsung in this case(and not only lol) Is so ridicolous and you can try how much you want but we mustn't change our idea! You mess up and so take It our warry
The problem is just one:
We deserve the update to android 9 because the A5 2017 came with the outdated android 6 from 2 years before.
What is there so hard for you to understand?
If the A5 2017 has a 3 GB RAM, why is J5 2017 given Android 9 when it has only a 2 GB RAM and has other lower Stats? It seems really unfair because especially the J3/J5 gets Updates for Android 9 and A5/A7 not. They're much better then the others and I know that all because I have an A5 and J5 both.
I'm sorry if this is not correct English, but I think everyone can understand