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Pepole not hearing you on s8+

First Poster

Hi has anyone had any problems with pepole hearing them on s8+ I've had it a few times now having to restart my handset every time it happens 

3 REPLIES 3
CarolinaW Moderator
Moderator

Hi @Peter29! Can you tell us a little more about this please? Does this happen randomly or with a specific contact? 

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First Poster

Hi just randomly I have to restart my phone every time it happens 

CarolinaW Moderator
Moderator

Okay, open the camera on your device and record a video. Open and play the recorded video. When playing back the video, can you hear any sound?

 

If yes, does your issue happen on incoming calls from people or outgoing calls from you?

 

If not, check that you have the latest software version on your device. Please keep us updated. 

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