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Note5 SM-N920C

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Hi, some one stole my smart phone then i found it, but he rooted my phone, i restore to emergency software with Smart Switch but now i cant use S Healt and ... on my phone it say "Can't open app Because of a new scurity policy, Samsung Health can't opened a rooted devie. (0X110030591) 

Superuser I
Superuser I

Hi @Sorush


This is certainly an unique situation to have a phone stolen and then recovered to find it rooted. 


My suggestion would be to visit a Samsung service location or Samsung Experience Store where they maybe able to help and guide you. 


You could also visit a site called xdadevelopers where the members there are pretty clued up on rooting etc. 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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