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Note 8 screen problem, please help!

First Poster
Hi people,
 
 
 
Can anyone help me, I'm going crazy!
 
 
 
Right I have a note 8 a few weeks old. Never been dropped etc. I put a black background(no pictures etc, just pure black) on my home screen. When I turn my screen brightness up to full, and look at my screen in the dark, the top of the screen looks faded(Browny yellow instead of black). I sent it in to samsung and they said there isn't a problem, but their obviously is! Could anyone please try this on their device for me please? Just put 'black image' into Google images and you will find loads of black images to try it with. Thanks in advance (has to be viewed in a dark room, because it's not noticeable in light and the screen brightness has to be full). Thanks in advance.
10 REPLIES 10
Explorer

That' odd. Any chance you can take a picture to your Note8 screen and post it here? It would be useful to fully understand thebissue you are facing.

First Poster

Screenshot_20171212-085623.jpg

 

There at the top of the Screen, it's a bit faded.

First Poster
I'll try posting a better picture later when I can get another phone to get a picture of my screen rather than a screen shot.
First Poster

***** are a few photos of it taken from another phone.IMG-20171212-WA0020.jpg

 

IMG-20171212-WA0018.jpg

 

IMG-20171212-WA0019.jpg

 

Explorer
Wow. There is definitely something wrong with the top edge of the screen.
How come Samsung says there is nothing wrong? Is your phone branded?
First Poster
Yes it's branded to ee. I got it from gumtree, it was sealed, I broke the seal on it. The seller provided me with invoices etc showing it was 2 days old.
Explorer

Don't think it's just me seeing an issue there. Surprised Samsung said no issues. Have you tried taking your phone to EE?

First Poster

I have tried the same on an s8 and an s7 edge, the results were the same. I think this is just how the screens are.

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First Poster
TapΓ© dans dialer*#0*# tester le noir πŸ˜‰
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