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Note 8 Screen becomes unresponsive

First Poster

I have found even using laminated high quality screen protectors the screen is very unresponsive.  I removed it but now from time to time my screen does not respond to any input and locks occasionally.  

3 REPLIES 3
Superuser I
Superuser I

If this was my phone I’d try backing up and factory resetting. 

 

How long have you owned the Note 8 - look at any relevant cooling off period tonhavd it swapped out. If it’s out of that period then a Service location can help. 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
Thanks it was supplied on the Samsung Upgrade Program about a month ago. I will try backup and reset and see how it works out but its a real pain because I have a ton of stuff that I will have to download again 😕
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Superuser I
Superuser I

You should have 30 days to have it swapped out. 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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