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Note 8 Pattern lock

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After the update, my unlock password stopped working! Couldn't get in all day, entered the pattern so many times it stopped letting me restart. After the hard reset it finally worked. Samsung sort it out!!

3 REPLIES 3
TessM Moderator
Moderator

Hi @Siy120 ,

 

I would like to pass this to the relevant department. Can you provide me with the phone model, software version and network provider here? 

First Poster

Hi,

 

It's a note 8 on Virgin. Also see screenshot below. Wasnt sure which you needed. Screenshot_20191101-211233_Settings.jpg

 

First Poster

Couldnt use my first login so had to create another!

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