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No sound notification on incoming messages s8+

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Superuser I
Superuser I

Hi @Iannic


Are you assigning a built in tone or one you’ve downloaded as a tone ?


Try another tone especially a built in one if your trying to use a downloaded one.
Ensure the volume is turned up for notifications by pressing the volume rocker on the side of the phone and then press the  icon and adjust the Notifications volume level.


If by checking in your tones settings that everything looks as it should then try a soft reboot by turning the phone Off and On. 



Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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