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First Poster

Hi everyone,

I'm rather confused & could do with a little help. I have an S8, been ringing & texting a friend but suddenly she isn't receiving my texts & she can't answer when i call. Have checked both phones & neither of us has blocked the other so please can you suggest anything? 

Thanks in advance.


Superuser I
Superuser I

As a process of elimination can you insert your SIM card in another phone and try again. 


Also try deleting your contacts and re enter them in the contacts app. 


You both may need to speak to your respective mobile network operator to check your accounts. 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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