@Rob_Banks
*Edited to add relevant information.
I'm not sure if the Samsung Goodlock App could help !
Worth a try.
Or maybe try another picture.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
