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Incoming calls

New Member

I have a new s8, and it's only 2 weeks old, everything was working correctly and suddenly incoming calls are barely audible. I have done a reset, a factory reset, still no change, any help

3 REPLIES 3
Superuser I
Superuser I

Is the the level of people's voices or the level of incoming call ringtone @Cornelia1 ?

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Explorer

Cornelia1,

 

Silly suggestion here, but have you tried turning the volume up using the button on the side when you're on a call?

 

Regards

 

Chris

New Member
So, I had this same problem with my S9. Many people online were complaining about it and a few even returned their phone. The solution for me was CLEANING THE SPEAKER WITH A TOOTHBRUSH. If you rub it with your nails, you will see dirt coming out, but most of it will still be stuck in the little speaker holes. GET A DRY TOOTH BRUSH AND BRUSH ON IT AND ALSO STICK THE LITTLE TOOTHBRUSH HAIRS IN THERE. It'll unclog the tiny holes and you'll be able to take calls on your phone.
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