I recently had my S7 edge repaired by my insurance who claim to be a Samsung Authoised repair service. Within 7 days of having the phone back the screen is broken again without having dopped the phone and I have no idea how.
I had the phone for 3 years previously, dropped it multiple times from height but eventually broke the screen with a 2 inch drop onto a self service till. The phone had been hard wearing and sturdy. I feel lile the parts used to repair it aren't uo to scratch as the mpst that could have happened to the new screen is having my glasses dumped on it when goinf to bed and there is no way this should have broken it.
Is there any way of finding out what parts have been used to repair it and if the insurance company are at fault for using sub standard parts?
thanks in advance.