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Hi I have a problem with the WiFi on this phone it keeps going off on the s8 plus

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First Poster

Hi I have a problem with the WiFi on this phone it keeps going off on the s8 plus I just got.. but my old iPhone does not loose signal at all..my son has the s7 edge and is having problems too..so it must be Samsung..could we get it sorted please..lovely phone just problems with internet which is very important to us..my favour has just complained her mobile and she has Samsung too..

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Superuser I
Superuser I

My s8 performs well on wifi but if it didn't @Nanbea the first thing I'd try would be to create a back up and factory reset it. 

 

If no resolution then I'd have a diagnostic run on it via a Samsung Service Location. 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

@BandOfBrothers wrote:

My s8 performs well on wifi but if it didn't @Nanbea the first thing I'd try would be to create a back up and factory reset it. 

 

If no resolution then I'd have a diagnostic run on it via a Samsung Service Location. 


thank you..

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