There is a grey box appearing over my pictures.
They are ok on the thumbnails but when you click on the picture or flashes open for a second then a grey box comes over the photo. Please help as these photos were for a work project. This has only started happening recently. I had to reset back to factory settings 4 days ago as Oreo update corrupted my phone.
Hi. I have the S7 and they are saved to sd card. I have tried transferring to my computer but they still have the grey box covering them. X
Had same issue after update, encryoted my sd card and all came back, been trying for two days for a solution up until this worked.