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GalaxyS7 black screen

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First Poster

My S7 got a black screen since 4 days. The phone still working when I receive calls.

can you give me informations about it ?

Thanks

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CarolinaW Moderator
Moderator

Hey @Svil1944! I wouldn't recommend fixing this yourself. Are you anywhere near a Samsung Support Centre? I'd recommend having an engineer's inspection. It is a drop in service and our colleagues will aim to inspect your phone in the same visit: https://t.co/dMMq3jNuEX is there one nearby?:robothappy:

3 REPLIES 3
First Poster
The lcd ribbon is loose. The best thing to do is buy a glass back. Heat the back off with a hair dryer around the outside area and take it off ,its like to shatter. Take all off. Unscrew all thenscreews check and connection are pushed of. Check screen. Then use double sided tape and put new one on back if the screen is working . Use YouTube or ask me for exact step by step
Highlighted
CarolinaW Moderator
Moderator

Hey @Svil1944! I wouldn't recommend fixing this yourself. Are you anywhere near a Samsung Support Centre? I'd recommend having an engineer's inspection. It is a drop in service and our colleagues will aim to inspect your phone in the same visit: https://t.co/dMMq3jNuEX is there one nearby?:robothappy:

First Poster

Yep and they'll say new screen 170£ or well fix it. They'll take back off push all connections back on like i said and say 80£ please!

 

YouTube it. Do it your self they aren't difficult phones or alot you can break. 

 

YouTube how to fix black screen or how to push all connecters on

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