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Galaxy S8 no longer fully pairing with car after most recent update

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First Poster

My Samsung Galaxy S8 has been paired via Bluetooth with the Mazda Connect in my Mazda CX-5 for over a year and a half with no issues. After the most recent system update, it will connect but my email and text messages will no longer download/connect (those options are greyed out on the car's screen). I can access the phone book, contacts, etc. but no messages/emails.

I've tried unpairing the phone and repairing it, and all notifications appear to be allowed. I've checked with Mazda and nothing has changed on their end so wondering what I have to do to get things working again, given that this only started happening after the update. Any advice would definitely be appreciated!

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Superuser I
Superuser I

Seems your not alone @Millcroft 

 

I'd suggest to send feedback via the Samsung Members App too.

 

https://eu.community.samsung.com/t5/Galaxy-S9-S9/Samsung-S9-and-Mercedes-CLS400/m-p/883983/highlight...

 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
Hi did you get this fixed?
First Poster

I did - I ended up resetting and erasing all current Bluetooth info and pairings and then going back and repairing everything. A bit of a pain to have to resync everything that was paired with my phone but at least the problem was solved!

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