22-09-2017 08:26 PM - last edited 22-09-2017 08:31 PM
Hi all since the last update a few weeks ago the volume during a call is really low, I've tried all the trouble shooting and turning up the volume during a call but everything is maxed out.
This is my work phone and I work for my self so it is very important that I can hear and understand what potential customers are asking me.
Having the phone in loud speaker just to hear is not good.
My media and other things work fine it's just the ear piece volume that's not working even with pressing the extra volume button during a call nothing changes.
The phones only a few months old I had it the week before official launch.
Argh please help.
Thanks in advance to anyone who responds.
Solved! Go to Solution.
21-11-2018 12:01 PM - last edited 21-11-2018 12:03 PM
Hi, i just solved speaker problem. I did clean up speaker grill from all debris using fine bristles brush. Speakers grill opening are to small and easily get clogged. Now problem solved and I'm happy with my low budget solution. Thanks
03-12-2018 04:41 AM
Hearing voice is very low when speakers is on I hear incoming voice kindly update immdly.
06-12-2018 02:00 AM
Thank you so much it worked My speaker was just dirty
10-01-2019 07:41 PM
17-01-2019 08:14 PM
I had the same issue, one day my calls where just quieter. Tried updates, restart etc. But I found an effective fix. Once you are on a call, not on a headset, click the 3 elipses on the top right of the call controls and click "enable extra volume". Worked for me, call volume back to "normal". I guess I lent on the phone with my ear or something to disable to extra volume without knowing it.
02-02-2019 01:25 PM
02-02-2019 08:07 PM
Glad it helped you
06-02-2019 01:35 PM
BINGO. THANK YOU!
18-02-2019 03:50 PM
After trying all the reset solution boot to safe mode etc I sprayed electrical cleaner CRC in the ear hole at top of the screen (switch off first) and the loudness and clarity is now amazing. Simply a blocked port.
18-02-2019 07:10 PM
All things just waste of time .. i have same issue ..i try to update my cell 3, 4 time .. then i reset it 3 time then i update it 2 time . But no response. Then i visit a repairing shop ..he gave me estimate of 120$ to replace ear peice but after all i try to clean it By Petrol with a tooth brush .. its make it ok... i feel very happy .now its like new.. in this some carbon block voice & petrol remove it off.. its good solution