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Galaxy S8 call volume very low

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New Member

@MGS1 wrote:

Hi all since the last update a few weeks ago the volume during a call is really low, I've tried all the trouble shooting and turning up the volume during a call but everything is maxed out. 

This is my work phone and I work for my self so it is very important that I can hear and understand what potential customers are asking me. 

Having the phone in loud speaker just to hear is not good.

My media and other things work fine it's just the ear piece volume that's not working even with pressing the extra volume button during a call nothing changes.

The phones only a few months old I had it the week before official launch.

Argh please help.

Thanks in advance to anyone who responds.


 

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Samsung Helper
Great thank you
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Samsung Helper

Good solution that worked for me!

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New Member

I'm still having issues with this.

 

Ive already taking the phone apart, cleaned it, replaced the earpiece a d headphone jack!

 

I'm pretty sure I've done all the steps for software also. But I'll try again.

 

Does anyone have a more suggestions?

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New Member

I had this problem this morning, went through troubleshooting in the end blutac was my answer. The tiny holes in the ear piece must have been blocked. I simply got some blutac pressed over the ear microphone and removed all the dirt out of it and problem solved......😁

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