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Galaxy S7 Edge - green notification light keep flashing - black screen, not responsive

(Topic created on: 12-08-2019 09:30 AM)
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Bartkosz
Journeyman
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Hi,
my S7 Edge got black unresponsive screen, and the green notification light keep blinking. I cannot enter to recovery mode or to safemode. I try to reboot it, but it always come back to the same situation. I also tried to charged it to full but it nothing help.
What's interesting that when I click the home button the screen flashes blue for a sacond and back to described status.
Anyone has the same situation and solved it or got the ideas what to do.
Thanks for any help.

Edit: it vibrating when I lift it up from the table

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BandOfBrothers
Samsung Members Star ★★
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It sounds to me that if you've exhausted all the self help reboot troubleshooting tips available to you then the next step would be to take the phone to a Samsung Experience Store or Samsung Service Centre @Bartkosz 

 

I wish you all the best with this situation. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Bartkosz
Journeyman
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Yeah, I think it can be a damage motherboard, so I will take it to the nearest Samsung service and see what they will tell me.
Thanks
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