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Galaxy J6

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My red end/ reject call button and speakerphone button have  disappeared from my Phone screen. I have powered  down and restarted but it hasn't made any difference. I currently have no way of ending a call.

Superuser I
Superuser I

As a process of elimination can you please put your phone in Safe Mode which disables any downloaded apps and leaves the stock ones Live and then see what happens @SandraB53 


If they then show that means one or more of your downloaded apps are causing this. Cone out of Safe Mode and start deleting the apps one at a time.


If this continues in Safe Mode then perhaps back up and factory reset.


A Samsung Experience Store  / Samsung Service Centre can take a look at the phone for you too.



Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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