I use the Samsung app for my hotmail account and have the outlook app for my outlook account. I have tried deleting my hotmail account and re-adding, but still no historical data available to view other than my daily emails that come in. Am wondering if it might be because they are both Microsoft accounts and the 2 are not able to work properly on the device? I recently added the outlook account and maybe that is the problem?!
Thanks for responding. Yes tried that and nothing in any of my folders on phone. I have the app on my iPad and everything is there as it should be. It’s a mystery!!