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Galaxy 6s edge charging problem

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Hello, since yesterday i have problem with my phone. Its not charging anyway except when connected to laptop via USB. I checked the charger on my second s6 and it working fine. I tried other chargers and sockets no reaction on phone. Please help

2 REPLIES 2
Superuser I
Superuser I
Hi,

Sounds like you've eliminated the issue being the data cable as it's working when connected to a computer.

Just to clarify when you use that same cable and charging brick / wall socket plug does that charge other phones ?

If not then the plug part may possibly need replacing.

If it is then I'd suggest visiting your most local Samsung Service Centre for the phone and charger to be inspected.

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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CarolinaW Moderator
Moderator

Hey @Jacek! Have you managed to sort out this charger issue yet? Do let us know! You can contact us on 

0330 SAMSUNG (726 7864) Monday to Saturday | 9am to 6pm

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