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Forgot my phone's pattern lock

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First Poster

Hi, my phone stopped recognizing my pattern and I can't unlock it, I haven't been able to use my phone for over a month now, I can't use the option "find my phone" bc it says that the option "remote controles" wasn't turned on.. is there any way I can unlock it without losing any data? Please! Anything that can help me? I really don't want to lose all my stuff doing a hard reset. Thank you!

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First Poster
Thanks a lot - it was best advice. I was able to unlock tablet wiith face but pattern changed itself. There was no unlock option in tablet so your advice was the only option.
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Observer

I forget my j5 password 

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