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Figerprint alternative password

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hi i have a s7 and i have forgot the alternitive password for my fingerprint scanner.

so when it restarts i cant use fingerprint only password that i dont know anyone know how to change thanks

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AntS Moderator
Moderator

Hi scottishriver! :smileyhappy:

 

Was it set up on Find My Mobile? If so, you'll be able to remotely unlock it.

 

Also, after a few unsucessful unlocking attempts, the phone should prompt you to login using your Goggle account details.


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