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Failed to play video Samsung J7 Prime

(Topic created on: 03-06-2019 07:27 AM)
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Yna0114
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Its been a while since I started experiencing this problem on my phone. Whenever I download a video then open it on gallery to check if its working an error message failed to play video appears. Even the video my sister shared to me doesn't play either. I wanted to post video to my sns accounts but I can't due to this. Hope you could help me with this. Thank you. 

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