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Exclamation mark on wifi Samsung A6+

First Poster

When I use my wifi I get the exclamation mark problem, when i open wifi settings it says internet may not be available. On other android devices there is no problem with my net, i have tried multiple networks and it is the same thing for all of them. No, this is not happening all the time, whenever I play games it happens every 2 minutes, this also happens when i watch youtube, messenger, facebook and basically everything. I have reset Network settings,factory reset, changing to static in wifi settings.. Any solutions please??? i bought this phone (A6+ 2018) 2 weeks ago

 

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Superuser I
Superuser I

I'd suggest to take it back to source and ask for it to either be swapped out under any relevant cooling off period or if over the cooling off period then have a diagnostic on it.

 

That or a Samsung Experience Store or Samsung Service Centre can help.

 

If you perform a Google Search you'll see quite a few hits on the issue with an ! and Wifi issues with troubleshooting tips available.

 

I wish you all the best with this situation. 

 

 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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