Support

Open search

Emails

SOLVED
Apprentice

I'm having trouble viewing my sub folder emails from my sky account on my S8 device. The sub folder headings are there but no content. Also my emails seem to randomly delete on there own from my inbox or from other folders. Any help would be grateful 

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser I
Superuser I

Hi @Reppit

 

I've had similar issues but it's because my email account is an imap option so it's designed to update both on my phone and server when I move or delete an email. 

 

Unfortunatley I have the same issue occasionally with my sub folders where there's no content. Sometimes refreshing the folders help. 

 

Perhaps try deleting your email credentials from the phone and reset it back up carefully choosing imap or pop3. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

5 REPLIES 5
Superuser I
Superuser I

Hi @Reppit

 

I've had similar issues but it's because my email account is an imap option so it's designed to update both on my phone and server when I move or delete an email. 

 

Unfortunatley I have the same issue occasionally with my sub folders where there's no content. Sometimes refreshing the folders help. 

 

Perhaps try deleting your email credentials from the phone and reset it back up carefully choosing imap or pop3. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

Many thanks. I'll give it a try.

Highlighted
Voyager

Hi @Reppit! Are you all sorted now? :robothappy:

Apprentice
All sorted👍🏼
First Poster
Thanx I will give it a go
Top Liked Authors