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Emailnot deleting

First Poster

Happened on S6 & S7 that deleted emailskept coming back and now it's happening on S8+

 

WTfrig is going on???

2 REPLIES 2
Superuser I
Superuser I
Have you chosen any preference settings to turn on such as or similar to 'Delete from server'

This should then remove them completely.

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

AntS Moderator
Moderator

Hi @Mike4leeds.

 

To add to what BandOfBrothers suggested, check your email server settings: Apps > Email > Menu > More > (your email account) > Server Settings. Emails deleted from POP3 accounts on devices will give you the option to delete from the server too; ones deleted from an IMAP account don't tend to, and result in what I colourfully call "zombie emails".

 

If you've got an IMAP setup, then delete the account from the phone, and set it up again manually, and select POP3.


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