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Earphones are not working in one ear

First Poster

Every pair of headphones/earphones I have only seem to be playing on one side. It's not the headphones as I have tried them in my mum's phone. I have a samsung s7. 

4 REPLIES 4
Superuser I
Superuser I

Can you check to ensure no debris is inside the headphone port @Nadine3  and when you insert them they are pushed up properly.

 

If the above is not relevant then a Samsung Experience Store or Samsung Service Centre location can help too via a diagnostic on it if required. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

I tried picking anything out, some dust did come out but it still does not work.

Superuser I
Superuser I

Ok then hopefully a service centre will be able to help further. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

New Member

But what is it not working on my phone and I have the s8+

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