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Disappearing music

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First Poster

Over half of my music has vanished from samsung A5 phone.  About 1000 tracks. Can't find them just a lot of space. Can anyone help please

4 REPLIES 4
Superuser I
Superuser I

Hi @Tina1961

 

 

Is your music stored in your phones storage or a Sd Card ?

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
It's supposed to be but is now mainly on the phone and only 85 tracks on sd card. Alphabetically everything fro A to M has vanished.
Superuser I
Superuser I

Hi

 

Im thinking it could be a Sd card corruption issue but you'd need to be sure where you music is stored first. 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

New Member

how have you got one with what others have said regards to missing music. i have had to send a bug error for my note 8 as all my music disserpeared. nothing wrong with sd card. samsung music keep skipping tracks on it own and playing using on its owb free will after a call ended on bluetooth headset even when no apps or players open. 

 

no help or advise from samsung.

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