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Delivery reports Galaxy Note 8

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First Poster

I'm not getting delivery reports for text messages on my new note 8 I've checked the settings etc even tried taking out the SIM card and putting it back in has anyone got any suggestions? This has happened since I changed service providers

7 REPLIES 7
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Apprentice

I have the same problem!!!

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Superuser I
Superuser I

Hi @Allen1 and @Shkelzen80

 

If your phones settings are correctly set up then chances are your Mobile Network Operator does not support delivery reports or they need to provision your account in some way. 

 

I'd suggest to contact their Customer Service to enquire. 

 

 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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Apprentice

I've try to use different carriers but the same situation!

 

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Moderator
Moderator
Hi @Allen1, @Shkelzen80

Firstly please double check that the Delivery Report option is active by going to Messages > Tap the 3 dots in the top right > Settings > More Settings > Text Messages > Delivery Reports > ON. If this is active and the problem occurs with all contacts then I'd suggest trying your SIM card with another compatible phone to determine if the issue lies with your network or the phone itself.
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Apprentice

I place the sim card in another phone

Delivery report works properly

In my Note 8, some items are missingScreenshot_20180902-125434_Messages.jpg

 

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Apprentice

I have resolve my issue. I'm using "GO SMS Pro" 

It works 😉

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New Member

Same issue and in messages app no option to switch delivery reports on or off.

Getting delivery reports with the Google messages app and other 3rd party SMS apps. 

This is definitely a Samsung issue  Please fix this Samsung can't be difficult to add this standard feature 

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