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Cannot login to main site, endless loop.

Apprentice

Took me half an hour even to work out how to post here so any help would be appreciated.  I have an ancient 4 mini and have just purches a S8+ as a long overdue upgrade, trying to be sensible I was trying to login to look at my registed products, just to ensure I know the correct login information prior to recieving the new phone, problem, it claims I'm loging in ok, I even get an email from security saying I loged in and yet every page on the account site.

 

https://www.samsung.com/uk/members/account/

 

Says...

 

"ACCESS DENIED

Please Login or Register to view the Samsung Members content."

 

This is getting very tiresome.  Any help would be greatly appreciated. 

5 REPLIES 5
First Poster
Soy un poco sensible pero no puedo hacer nada
First Poster

BadMagic I am getting the same error over and over as well. I have contacted tech support and they only deal with my actual logon which works but when i want to view my registered products for the UK it keeps looping around. ACCESS denied.

AntS Moderator
Moderator

Hi all.

 

I tested my account here, and wasn't able to replicate this error (using Chrome). Is it still an issue for you? Which browser(s) were you using - and any joy by clearing cookies/browsing data etc.?


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Apprentice

Same issue, opera, chrome, edge and vivaldi tried, its fine for community, just an endless loop on uk full site. 

AntS Moderator
Moderator

Cheers @Badmagic. I've escalated this one, and will let you know what I find out. 


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