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Cannot call my Mobile

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I have just changed phone.

 

My wife can call me but it does not show on my phone that she is trying to reach me (will not ring). She also gets a straight to voicemail messge from my phone. I have called my phome from several other numbers (landline and mobile) and my phone rings.

 

She has a J3 and I have an S6 Edge...I can also call her with no issue.

 

Has anyone heard of this probloem or knows why her calls to my phone only go to voicemail?

1 REPLY 1
Superuser I
Superuser I
Is it possible her number has been inadvertently added to your phones caller blocking feature ?

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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