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Can't access playstore or gmail anymore on my A3

First Poster
 
4 REPLIES 4
Superuser I
Superuser I

Can you please try clearing the apps cache and data in settings - apps. 

 

If that does not resolve the issue then clear the system cache by turning the phone off and then from a set series of button presses enter into the phones file system and then clear the system cache. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster
 
First Poster

Thanks for your help haven't managed to get it working properly yet.Its saying"gmail wont run without Google play service which is currently updating" been saying this for 5 days.Now have no sound playing videos or music 😕

First Poster
Do u know what buttons need to b pressed to do it. Thanks
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