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Camera says unknown error and switches off

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Superuser I
Superuser I

Hi @Jason22

 

First please try a reboot by turning the device Off and On. 

 

Do you have enough storage space ?

 

Can you try another camera app. 

 

Then if the issue remains go into Settings  - Apps - Camera - Storage - Clear Data. 

 

If no help then turn the phone Off and from a set series of button pressess that takes you into the phones file system and clear the system cache. 

 

Final self help troubleshooting is to Back-up and Factory Reset. 

 

Very final option is to visit a Samsung service location or Samsung Experience Store who can run a diagnostic on the phone.

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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