18-02-2020 01:29 PM - last edited 18-02-2020 01:30 PM
Yesterday an issue with my bluetooth suddenly came about; my phone started not connecting properly with my bluetooth earphones, I've tried stuff like restarting my earphones and phone, clearing the data of my phone's bluetooth, still getting the problem.
P.S: The problem isn't with my earphones, i've been using these for a year and a half across plenty of devices but they're working perfectly with said devices.
Many thanks,
Fabien
Edit: Phone is a J6+ brand new as of christmas
18-02-2020 04:10 PM
20-02-2020 04:04 PM - last edited 22-02-2020 11:58 AM
Hi @AndrewL,
I am well within the range of my phone, sometimes with it right next to the earphones and I don't actually have any other bluetooth devices right now that I can try it with.
I have tried all the troubleshooting steps you gave me, still not working correctly.
Bluetooth test in the app is showing normal.