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Black blank Samsung Note 5

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There are occasions where the screen on my Samsung Note 5 (dual Sim) is goes blank/black and pressing the power button and volume down key returns seems to be the only way of restoring the screen visibility. Is there a fix for this problem? I have noticed other owners experiencing the same problem on other online forums. This is becoming very annoying for such an expressive phone and the second Samsung phone I have had a problem with.

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AntS Moderator
Moderator

Hey there @markymark! (And presumably rest of The Funky Bunch too! :smileytongue: :smileywink

 

Does your Note 5 go blank when using a certain app or at a particular battery percentage? Are all apps and software up to date? Plus, any other issues you've noticed with it, e.g. lag?

 

 


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