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Black Things have a trail on Galaxy S7 Edge

First Poster

Hi. So I got my S7 Edge recently and I noticed that black objects have a trial when they move. This is visible when someone has a black profile picture and you're scrolling. Is it normal with OLED displays or is my phone defective?

4 REPLIES 4
ChrisM Moderator
Moderator

That doesn't sound right, @RealistikDash. Is the software on your phone up to date? Go to Apps > Settings > About device > Software update.

 

Also, let's try a soft reset on the phone which will end all processes and give the phone a fresh start. Press and hold the 'Power' and 'Volume Down' buttons until the phone restarts.

 

Let us know how you get on.

First Poster

Alright, I'll try. By the way, I just want to let you know that it does not happen on the max brightness and is barely visible on half brightness.

ChrisM Moderator
Moderator

Interesting! Let us know how you get on.

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Navigator

To me it happens only when my screen is very close to minimum brightness, that should be just because these amoleds are not lightning fast but a higher brightness (so higher power) fixes that. At least this should be the normal behaviour

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