I am trying to backup my J330 phone using smart switch. Running it on a Win 10 PC connected via cable to the phone.
I am getting a message that says I need to make 552 MB free to be able to do it. However, when I clear space off the phone, I continually get the same error and no matter what I delete, the amount of memory needed never changes.
Is there any way I can see exactly how much memory I am short of or is there any other way to back the phone up ?
File Manager is a third party application but using the 'storage' in settings as you suggested, shows the same results.
I have now managed to do a backup to the cloud as you suggestion, so thank you.
I can use a cable to connect the phone to my laptop to get the images off, so that's OK and I have the music already that I put on the phone.
I suppose, I'm slightly 'old school' and like my backup on my laptop where I can then keep in on multiple off-site USB drives.