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BT email not syncing


Hi, I have weak wifi and no data (abroad at the moment) and BT email has stopped syncing. My work email on 1and1 is fine. This is happening on an S7, A3 and Tab S tablet.

Anyone got any ideas on a fix or workaround? Thanks

TracyR Moderator

Hey @Moto_J


Are you using a third party app or the stock email app?



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Superuser I
Superuser I

I'm in the UK using a bt email address and from experience it needs a good stable wifi or mobile data signal to sync to receive emails from the server. 


Without this your a bit stuck unless you can try changing network manually or find a better wifi signal. 



Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580


Thanks, confirms my usual fears about BT! Thanks for responding, appreciate it.


Just the stock Samsung App. I think the other post clarified things, suspect it's a BT server issue. Many thanks for responding. 

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