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All my call keep going straight to voicemail

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Apprentice

All my call keep going straight to voicemail and my phone has been activated. Have had for over 6 month. Thank you for your help

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Apprentice

Thank you for your reply. The problem seem to be resolved without doing anything at all. It seems it may have been a provider issue. Thank you for all your help and support. Regards Mie 

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11 REPLIES 11
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Voyager
Hi there! Which phone do you have? Have you had a look at your call settings to see if they're being diverted?

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Apprentice

I have a Samsung s8. I haven't changed anything in my setting neither diverted my calls at any time

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Moderator
Moderator

Hi @Mie1.

 

Are you able to make outgoing calls OK, @Mie1? Have you checked your network coverage with your Network Provider?

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Navigator
@ Mie1

Go into settings, and then into "Apps", tap on the three dots in the top right corner and then click on "show system apps". Scroll down the list of apps and click on the three "Phone" apps, and clear cache and data for each one. After that tap on the three dots again and tap on Reset app Preferences. This should help. Would also chat to network provider to make sure they haven't done anything on their side.
If this doesn't resolve the issue, Get a new sim card and finally try a Master Reset (backing up the data first).
If all fails, then the device needs to go into repair.

Hope this helps.
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Apprentice

Thank you for your reply. The problem seem to be resolved without doing anything at all. It seems it may have been a provider issue. Thank you for all your help and support. Regards Mie 

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Observer

How do I change the seeting so that all my calls are not going straight to Voicemail.

I am also having issues making outgoing calls - I canot do so!

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Observer

Galaxy S-10

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Observer

I have looked at the Call Settings, but have no idea how to fix the problem.

 

Also do not know  how ot acess Voicemail on a normal basis.

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Moderator
Moderator
Your voicemail is set up by your Network Provider, @Susieqwilcox10.

You'd need to get in touch with them for more help with this!


 Welcome to the Community! :smileyhappy:

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