Hi I have a new Samsung galaxy S8 and my incoming calls are going straight to voicemail... is this a phone problem or software problem.... anyone else have this issue?
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That's probably the best idea James, but dial this from your phone and it'll cancel all diverts if there's any setup you don't know about, dial #002# and call, other than that Virgin will have to take a look.
I did this in USA and it disabled my phone completely! Wth???? I was looking for solution to same problem. My phone did a TERRIBLE update this morning and nothing but problems ever since 😢😢😢😭😭