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A5 2017 can't unlock damaged screen and touch out of order

First Poster

My phone has damaged screen and i'm not able to copy files on my PC due to the fact that the phone A5 (2017) is locked by touch sign , impossible to activate because the screen is completely black.

I've not had a Samsung profile, so impossible with Find My Phone option

Dr.Fone does't support this device A5

USB debug not working


Do you have suggestion?

Many thanks in advance






Superuser I
Superuser I

Can you get to a Samsung Experience Store or Samsung Service Centre who maybe able to help you with this @Tiziana27



Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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