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I'd love an option on my phone (which I think ought to be enabled by default) to always record in landscape mode.... even if the phone is being held in portrait. Obviously would effect resolution (max 1080p?) I guess. Which I could live with. 

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Well I was going through the offered topics and could not find such I would need now - special questions...

 

My Special Question is even based on your business policies in the different regions of our planet and I would like to discuss it that way asking what sense does it make the way SAMSUNG is doing it right now and since many years already mostly unknown to SAMSUNG users.

 

I crashed very unlucky my beautiful S7 edge this summer when I was stumbling over steps on a little hill in the city of Mönchengladbach. with my right hand I could prevent myself from falling on my face but on my left hand I carried a little bag and inside some stuff like wallet and S7 as well.

 

Before I used a flip cover on S7 but the edges were broken off and I could not find in time the simple butwell working back cover out of Silikon which also covers all edges and I am using that on other phones since years. Well I wanted a nice looking one for my nice looking S7edge and bought this flip cover with same color for about 20 Euros reduced from 29,95 Euros and after all it wasn't worth it as the important plastic edges just got loose and partially broke off when the phone later was droppen and never ever got damaged, thanks to our office carpet.

 

But then when I stumbled I had no chance and with me left hand I crashed fullyon stones tiles and I could hear how my S7 was hit so badly I must not even see this...

 

No chance to work on it anymore because the panel was broken and was not able to reflect the given signals anymore though it's still working and I am loading it regularly since I found out that the system itself still works and even sends notifications which I cannot read...

 

Okay - then checking what is possible to get this one repaired because soon I found that it was still sold for more than 300 Euros. But I was shocked when I also found that the repair costs about the same. Later I understood why, because SAMSUNG has created this phone actuall into two halfs and both sides got much hardware included - so hte panel is not only the panel it's almost half of the whole device.

 

Okay - accepted at first sight I cannot pay that for now and decided to keep it until I would find some other solution.

 

A few days later I found videos of how to repair this phone and I thought by myself when I have learned about this sensitive panel that this is sure some work and as this price is including the repair service it's not so bad as I thought.

 

Now I tried to find this panel for a better price and I found it in the US...Only about 120 $ which I could invest if they would send it... I thought...

 

But first getting goods from the US is almost impossible as of the blocked EU market to the US since decades and so the fees and transport costs would eat up all thepossible gains on sales and next I heard from a SAMSUNG representative at Frankfurt am Main that SAMSUNG is producing ON PURPOSE for different regions different device constructions inside in order to hinder that way exchanging parts over the so called grey markets.

 

Okay we both know many are doing this like Apple and other big brands...

 

Still it's not fair to customers and also a big waste of anything to put into a given basic construction changes which only cost more money more energy more expenses in IT equipment time and workload - you can look everywhere and it will raise costs - directly and as well indirectly.

 

But all these brands claim for themselves how much they are investing in our environmet support worldwide...haha

 

So the question is simple - will you be so nice and sell me one EU certified panel just for the basic costs and I will repair it myself - on my own risk?

 

Otherwise I will keep it and hoping that I will find one day a used piece for little money bit this might take some more time...  

 

Sure too bad that I got the edge-version which you can hardly find in our market....

 

Sincerely,

 

E. A.

 

 

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