04-03-2019 09:17 AM - last edited 05-03-2019 01:34 PM by YulianK ) in
So I have an issue - new Galaxy watch and using Samsung Health to track steps, with help of 3rd party app importing Fitbit steps.
Phone steps: 327
Watch steps: 6121
Fitbit: 6929
TOTAL VIA CALCULATOR: 13,377
TOTAL VIA S HEALTH (all steps): 12,257
Before you point out the obvious - I uninstalled the 3rd party program and reset S Health and found the total between the watch and phone was still calculated wrong via S Health, so the 3rd party app is not to blame.
Why can't Samsung Health add up a total correctly? How can there be an 1100ish step defecit?
Any help greatly appreciated.
09-10-2019 02:09 PM
I don't have a third party app but I have the same problem. I experienced on my S2 with my Note 8 and now the same issue with my Galaxy Watch and Note 10+.
14-10-2019 02:31 PM
Hi all I have the s10+ connected to myfitness pal and i have samsung watch. my phone says I've done 6614 steps but on myfitness pal it says 35105 steps today how can this be so wrong ?any help much appreciated thanks