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Samsung cloud update

First Poster

Samsung cloud tells me to update I then press to update and just bypasses without updating


Please fix!!!

First Poster
Same thing here since android 8.0
AntS Moderator

Hi guys. :robothappy:


It might be worth trying to update Samsung Cloud via Galaxy Apps in this instance: Galaxy Apps > More > My Apps > Update.


Let us know how it goes.


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New Member

I'm having the same issue on Oreo with the s8. I've tried to update via galaxy apps but Samsung cloud doesn't show up in there. Please fix Samsung !

First Poster

Does not show up in the galaxy app also... 

First Poster

Still unable to update samsung cloud.. can't be located in galaxy apps too.. I'm using a S9.


New Member

I got a new phone and the cloud has stopped updating my contacts


ChrisM Moderator

Hi @Terraleigh.


What model of phone do you have? Could you give us a little more info on the issue you're having?

go into settings and then apps, on the top right hand corner click show system apps and scroll down to Samsung cloud, clear cache and data on that and then try to update failing this go back into the app in the settings menu by showing system apps and then Samsung cloud, click the three dots at the top right and click uninstall updates. failing this remove your Samsung account and create a new one, add this and try to update it.


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