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Samsung Health app - can't restore data to new phone!

First Poster

Hi everyone. 

Recently my celphone was stolen, so I decided to buy a new one. When I sign into my Samsung Health account in my new celphone, I realize that all statistics recorded in the stolen celphone are missing, I have data since the last year :(, is there a way in which I can have my data back? Obviously I can not sync the data of my old phone. I thought all the data was stored in the cloud :(. 

3 REPLIES 3
New Member

Hi! Did you find a solution to this problem as I have the same issue?

First Poster

Hi Charli,  not yet. 😑

Navigator

I believe you can't restore, you'll have the data from now on although you can see old data in Galaxy Health on your phone

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