Samsung Health Version 6.5.0.039 on a S9 with Fit E (5519) software version R375XXU0ASF1.
I really like my Fit E and I think the Samsung Health app is good too....
However... the is a niggly problem in that the total steps from the Fit E do not always sync correctly with the Health app.
I have not drawn any conclusion as to whether the fault is with the Fit E or the app.
At the time of writing my Fit E is showing 6224 steps while the app (with Galaxy Fit selected) is only showing 6186 steps.
The more steps I have done in a day the bigger the delta can be.
From my observations I think the Fit E is quite accurate as I have from time to time checked the band, counted the next 200 steps and checked the band again.
I know I can select all steps in the Health app but that doesn't help is I did not take the phone with me on the walk, and it's not (least it shouldn't be) a big ask that the steps on the Fit E should be reflected on the Health app after it has synced.
I have the same issue, with the new 1-week old galaxy fit e.
Except, I can see the total steps in the band as 7200 however in the phone/Samsung health it only shows to be 1500 steps.
I can see that the band, auto detected the walking/running activity and they show that in Samsung health, it even shows the hourly bars - showing me the spike in the morning when I was running but I don't know why today they are not shown in the Samsung health.
I have restarted the band, Bluetooth and phone. None of it has helped.
Samsung please help.
I am using this second band since my last Samsung Fit 2 Pro stopped recording steps, I found that it was a known issue. I don't want to use Galaxy Watches for sports activity.
Same here started yesterday, a few weeks after I got galaxy fit. Its weird since the app extracts the step count from the app. Yesterday I had nearly 3 thousands difference bewteen the band and what the app had recorded from the flex. Please could Samsung look into it? I paid £90!
I did some thinking regarding what I've done just before it went wrong and realised I enabled access to location in shealth app. I disabled it this morning and both counts are even now. Could this be that the app corrects steps that aren't steps like washing up after verifying location hasn't changed?
Interesting @Ag76 I have location turned on but not really sure I need to, not sure what benfit it is supposed to be giving me. I will turn it off and see what happens :-)