Having a really strange issue, seems my activity listed in my s health app is miles too high.
Ive got no idea how to correct it.
Showing as I've burnt over 15000 calories .
Driving me nuts
I have the same problem. I wrote complaint to Samsung more than five times, they always answer that I need to clear cache and start again. This is solving the problem only for one day, next day the same problem appear.
Samsung is not able to solve the issue. I am disappointed.
Same issue here yesterday with my S3. One hour of exercise + approx 10.000 steps was apparently 12.500 kcal burned. Reported the issue, but I don't know if I'll hear anything or not from Samsung.
I got in contact with Samsung and it was sent back for repair.
Work order states it had a new battery fitted, HR sensor and pcb.
Still suffers with the same HR dropouts, still locks up when you have a large activity to record and calories still well out.
Bought a Garmin Fenix, will be selling Samsung.
I have the opposite problem when down the gym on cardio machines such as elliptical and rowing machine. My galaxy watch is showing just over half the machine's display. I have a vivoactive 3 which is around 70% of the machine's number.
I just started having the same problem a couple of days ago out of the blue. I have updated my app, watch and phone operating system. I've done a watch reboot, a watch reset, watch-phone disconnect/reconnect, app cache dump, and disassociated my samsung id and reassociated it, all with no resolution. Tech support says to send the watch back.
How can I burn 6,000+ cal in a day without even a true workout?
This happened before, i had to reset and reinstall things. I've LOVED the device, but since my MAIN purpose of having the fit/smart watch is to track activity, I'd like it to reflect a true reading.