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J6 handsfree not on lock screen

(Topic created on: 19-07-2019 05:15 PM)
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Galaxyj6
First Poster
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Hello all

I have update my j6 to 9.0 and now my handsfree not work during call when my phone is locked and screen is off...

Please find me a solution to this problem

Thanks.

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2 REPLIES 2
SjorsK
Maestro
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Try to unpair the phone, reboot it and re-pair it. That will probably work :smiling-face:
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AndrewL
Moderator
Moderator
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@Galaxyj6: Do you have the hands free device connected via the 3.5mm jack, or is a Bluetooth connection. If it's a Bluetooth headset, please go to Apps > Bluetooth > Battery > Allow Background Activity > On to see if this helps.